Topics and Articles

• Policies

  • How do I pay the remaining balance for my trip?
  • Is there a booking fee?
  • When am I charged for the reservation?
  • I have a Groupon discount. How do I use it?
  • Is there a military discount?
  See All Articles

• Payment Methods

  • How do I manage my payment methods as a customer?
  • What payment methods can I use to book a trip?
  • What currencies does BoatBooker accept?
  • What currencies does the captain accept?

• Online Payments

  • How can I see if I can pay in full online?
  • What is the Pay in Full option?
  • What happens if I violate the cancellation policy?

• Issues

  • Why were my funds put on hold when I requested to book a trip?
  • Why is there a charge on my card if my request was declined?
  • What should I do if the captain asked me for more money than what was stated in my confirmation?
  • Do I have to pay if my reservation request isn't accepted by the charter operator?